Above and Beyond...

• Refreshingly Friendly
• Exceptional Responsiveness & Follow through
• Same-Day call back policy
• Dedicated Account Manager assigned to each Client
• New Hires & Changes processing
• Post-Verification of employee eligibility with each Carrier
• Forms, Supplies, ID Card requests
• Carrier Billing questions & assistance
• Insurance Claims research & payment resolution
• Member Appeals assistance
• Medical Pre-authorization assistance
• Prescription Pre-authorization
• Prescription Reimbursement
• Provider Network comparison reports
• Medical Utilization reports
• Employee Terminations processing
• COBRA Administration guidance and referral
• Customized New Hire Enrollment Kits available
• Customized Reports
• HR On-Call available
• State & Federal Compliance updates